The first thing you need to know is that I’m horrible with money.
I don’t want to think about it at all.
💸 It comes in, it goes out, and I try to ignore it.
The second thing is because of that, you’re gonna get good gossip.
Flash back to last month. I buck up and go to a private webinar on bookkeeping for designers.
This amazing, super pro gives us a freebie to help track income, and asks us to click the link during the call so we can workshop together.
Here’s where things get interesting.
All of us designers go to her site at the same time to download the freebie.
That’s when the private chatter perks up in Discord:
(I’d send a chat screenshot but it feels a little invasive. So bear with my exact play-by-play instead.):
Liv:
Omg just saw that stock image 🤦🏽♀️
Becca:
Stahpppp
Shonda:
I’m sorry but her site is not good enough to be picky with the income of her clients. Something’s not lining up here.
Liv:
wait what did she say about her clients income? That she only works with people making 200k or more?
Maegan:
“6-7 figure businesses”
Jen:
her 1:1 clients start at $200K
Shonda:
On her site it says they have to make $20k months for one service and $7.5k months for her other service.
Liv:
Wut
Jen:
DIYer but only works with clients who make $200k or more…??? hmm
Maegan:
This stuff always irks me
Becca:
It’s a red flag for me. I’d just keep it moving.
Alex:
Her site needs work
We both know what’s happening here, right, Reader?
I mean, I talk about it non-stop.
It’s wild to see it, though, with the exact people that should be able to diagnose immediately.
This pro’s ideal client & offer says 6-figure, while her messaging and brand scream DIY.
Now I am NOT judging.
Maybe:
… she just doesn’t have time to spend on her branding. … she is so good, she already has too many clients. … she thinks branding isn't important, or has other financial obligations, or has it on her to-do list but just hasn't gotten to it.
(I’m not immune either. I mean, have you checked out my empty portfolio lately? No time, m’dude).
This provider might be the BEST at the services she offers. But if she can’t break through to her audience, she’ll keep her spinning her wheels.
She'll keep creating content, going to summits, and doing workshops like this with no return on investment and wondering why.
How many people would have JUMPED on as new clients from this workshop if her online presence matched her offer? 🤷🏻♀️
Does your online presence match your IRL business?
At times, mine has not.
I started my business 5 years ago, and didn’t touch my hastily thrown-together brand for several years.
So I went through this same existential crisis very recently.
I needed to redo my brand from top to bottom (well, maybe not the top, but we’ll get to that in a minute).
But you can’t do any of that without doing the foundational work.
You gotta start with strategy.
Otherwise you’ll end up posting like so many other social media cries for help:
“Anyone else want to change their fonts and colors, like, every month? I’m soooo sick of mine and I just redid them! It just doesn’t feel like me at ALL.”
^ That’s what happens when you pick based on trends or what looks good while scrolling your fave stock site.
When your visual and written messaging is based on core brand strategy, it is nimble and flexible. But still always hits you in the feels.